Please read these terms. They apply to everyone who uses GoodForUs: people who give, organizations and individuals who raise money, the people who work for them, and anyone with a GoodForUs account. By using GoodForUs, or by accepting these terms when you apply or create an account, you agree to them.
If you raise money on GoodForUs, sections 3 to 7 matter most to you. If you give, sections 4 and 6 do.
1. Who we are
GoodForUs is a giving and fundraising platform. You contract with GoodForUs, a trade name (d/b/a) of SolutionsAe, Inc. The GoodForUs platform is owned by SolutionsAe, Inc. and The Solutions Foundation (together, the "Owners"). In these terms, "GoodForUs", "we" and "us" mean GoodForUs and the Owners.
We provide technology. We are not a charity, we do not decide which causes deserve support, and we are not a party to the relationship between a person who gives and the organization or individual they give to, except as set out in these terms.
2. Accounts and eligibility
You must be at least 18 years old to use GoodForUs, other than as a child seller enrolled by a parent (see section 3). Everyone who owns or runs an organization on GoodForUs, raises money, or verifies their identity must be 18 or older. We do not ask your age; we determine it from the date of birth on the identity document you verify with, and we cannot accept anyone under 18.
The information you give us must be true and kept up to date. You are responsible for everything done with your account and for keeping your password and second factor safe.
Children may appear on GoodForUs only as sellers in a fundraising drive run by their school or organization, and only when a parent or legal guardian enrols them, consents and sets up their page. A child does not have an account and cannot move money.
An organization's owner and administrators decide who works for it on GoodForUs and what each person may do. The organization is responsible for what its people do.
3. Raising money
Organizations and individual fundraisers must apply and be approved before they can collect money. You agree that:
Everything you say about your organization, your cause and how money will be used is true and not misleading, and you will use the money for that purpose.
You will comply with every law that applies to your fundraising, including charitable solicitation registration, tax rules, consumer protection, privacy, and the laws on raffles, auctions, gaming and sales in each place where you raise money.
You hold the rights to the words, images, video and logos you publish, and you will not publish anything unlawful, deceptive, hateful or infringing.
You are responsible for whether a gift is tax-deductible. Receipts are generated from what you and the donor provide. We do not determine or guarantee anyone's tax-exempt status.
Raffles are offered only where our state rules allow them, and only where you hold any licence or registration the state requires. You remain responsible for complying with the law.
Children selling in a fundraising drive
A drive whose sellers are children takes them only one way: the child's parent or legal guardian enrols them with the drive's code, gives their own name and email, agrees to the parent consent, and confirms from the email we send. The parent sets up the child's page.
A child's page shows only their first name and any photo and description the parent adds. It stays hidden until the parent has confirmed.
The school or organization may not add children to such a drive itself, and is responsible for supervising the drive.
A parent can remove their child from a drive at any time.
4. Giving
Payments. Card and bank payments are processed by our payment processors, currently Stripe. Card numbers are entered into the processor's own secure fields and are not received by GoodForUs.
Receipts. You will receive an emailed receipt for each gift if you give us an email address.
Repeating gifts. A weekly, monthly or annual gift repeats until you stop it. You can stop it at any time from the link in any of its receipts, or from your account. Stopping it does not refund gifts already made.
Raffle entries. A gift enters a raffle only if you choose to enter. The number of entries is fixed when you give.
Refunds. Refunds are at the discretion of the organization you gave to, subject to the law and to the processor's rules.
Disputes. If you dispute a charge with your bank, the amount is held while the dispute is decided.
5. Taking payments in person
An organization may take gifts in person, on a phone, through GoodForUs.
Tap to pay. A volunteer or staff member enters the amount on the GoodForUs app, and the donor taps a card or phone on the volunteer's phone. The card is read by the payment processor's software in the GoodForUs Tap app; GoodForUs never receives the card number.
Scan or tap to give. A volunteer shows a code, or the organization places an NFC sticker, that opens the giving page on the donor's own phone, where the donor pays as they would online.
The organization is responsible for the people it allows to take payments. They must tell the donor the full amount that will be charged before the donor taps, and must not take a payment the donor has not agreed to.
A tap is a single gift. A repeating gift must be set up by the donor on the giving page.
The donor's name and email, if the volunteer enters them, are used to send the receipt. The record of the gift notes that it was taken in person and by whom.
6. Verification, screening and holds
Laws against money laundering, terrorist financing and fraud require us to know who we work with and to watch how money moves.
Organizations, their owners and controllers, and individual fundraisers must verify their identity. This can include identity documents and a short video of the person's face compared with their ID photo; how we handle that is set out in our Privacy Policy, and it happens only with consent.
We screen organizations, their people, donors and anyone sending or receiving money against sanctions and other compliance lists, before and after money moves, and we monitor activity on an ongoing basis.
We may hold a payment, keep a reserve, delay or refuse a payout, freeze funds or a card, ask for more information, or refuse or end service, where the law requires it or where we reasonably believe there is a risk of fraud, loss or unlawful activity. The law sometimes prohibits us from telling you why.
Each organization's payouts are subject to a reserve and a hold period that depend on the kind of organization and its history. These are shown in the organization's account.
7. Wallets, gifts between people, cards and payouts
Some features, such as wallets, sending money to another person, organization cards and payouts, are subject to additional terms, limits and eligibility, which are shown before you use them and form part of these terms. GoodForUs is the issuer of GoodForUs cards, through its Stripe Issuing program. Each card is also subject to the card program and cardholder terms, and the terms of the partner bank named on the card, which you accept separately. Organization accounts are subject to the Stripe Connected Account Agreement.
8. Acceptable use
You must not use GoodForUs to:
raise or move money for anything unlawful, deceptive or for a purpose other than the one stated;
test stolen cards, launder money, evade sanctions or structure payments to avoid reporting;
harass anyone or collect other people's personal information without a lawful reason;
interfere with, overload, probe or attack the service, or get around any limit or security measure;
copy, scrape, frame, reproduce or resell any part of the service, or use automated means to access it other than through an API we provide to you.
9. Intellectual property
The GoodForUs platform, including its software, the code delivered to browsers and devices, its design, text, graphics, logos and documentation, is the exclusive property of SolutionsAe, Inc. and The Solutions Foundation and is protected by copyright, trade secret and other laws. All rights are reserved.
We give you a limited, personal, revocable, non-exclusive and non-transferable permission to use the GoodForUs service, through the interfaces we provide, for its intended purpose while these terms apply to you. That permission is not a licence to the software.
You may not copy, modify, adapt, translate, decompile, disassemble, deobfuscate or reverse engineer any part of the platform, create derivative works from it, or remove or get around any notice or technical protection, without the express written contractual permission of the Owners.
Content you publish remains yours. You give us permission to host, display, reproduce and distribute it as needed to provide the service and to show it to the people you share it with.
10. Communications and electronic records
You agree to receive receipts, notices and records electronically, by email or in your account, and that electronic signatures and records have the same effect as paper. Text messages are sent only for sign-in codes and to numbers that have asked for them; reply STOP to opt out. You may ask for a paper copy of a record at team@solutionsae.com.
11. Suspension and ending service
You may stop using GoodForUs at any time. We may suspend or end your access if you break these terms, if the law requires it, or to protect people, funds or the service. Money owed to an organization is handled as the law and our processors' rules require, which may include holding it for a period after an account closes.
12. Disclaimers
GoodForUs is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that any campaign will raise any amount, or that the service will be uninterrupted or free of errors.
13. Limitation of liability
To the fullest extent the law allows: (a) GoodForUs and the Owners will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or donations, however caused; and (b) the total liability of GoodForUs and the Owners for all claims relating to GoodForUs or these terms will not exceed the lesser of one hundred US dollars ($100) and the processing fees GoodForUs received on the payment the claim concerns. These limits apply whatever the legal theory and even if we were told the damage was possible. They do not limit any liability the law does not allow to be limited.
14. Indemnity and release
Indemnity. You will defend, indemnify and hold harmless GoodForUs, the Owners, and their officers, directors, employees and agents from and against every claim, loss, liability, penalty, cost and expense (including reasonable attorneys' fees) arising from your use of GoodForUs, your content, your campaigns, the people you allow to act for you, or your breach of these terms or of any law.
Release and waiver. GoodForUs provides technology and does not control how organizations and fundraisers describe or use the money they raise. To the fullest extent the law allows, you release and waive all claims against GoodForUs and the Owners arising from the acts or omissions of any organization, fundraiser, donor, volunteer or other user, including how money raised on GoodForUs is used. If you are a California resident, you waive California Civil Code section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
15. Governing law, disputes and class-action waiver
These terms, and every dispute relating to them or to GoodForUs, are governed by the laws of the State of Georgia, United States, without regard to its conflict of laws rules. Any legal action must be brought only in the state or federal courts located in Atlanta, Fulton County, Georgia, and you consent to their jurisdiction.
Class-action waiver. To the fullest extent the law allows, you and GoodForUs each agree to bring any claim only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative action. No court may consolidate more than one person's claims or preside over any form of representative proceeding.
Jury waiver. To the fullest extent the law allows, you and GoodForUs each waive the right to a trial by jury.
16. Changes to these terms
We may change these terms. The version and its effective date are shown at the top. If a change is significant, we will tell account holders before it takes effect. Each acceptance is recorded against the version that was in force at the time.
17. Contact
GoodForUs (a d/b/a of SolutionsAe, Inc.), 236 Auburn Avenue, Atlanta, GA 30303. legal@solutionsae.com